Words at Work
Interpersonal Communication Training for the Prevention of Verbal Abuse in the Workplace
This engaging training is conducted in a spirit of camaraderie, absent of guilt or blame, with the focus on professional behavior.

This program empowers Associates with the skills needed to create and maintain a respectful work environment.

By integrating realistic dialogue and a variety of highly interactive exercises, Associates learn to play a significant role in the in prevention and intervention of harassment and discrimination which often escalates to violence in the workplace.

This workshop promotes associate leadership in violence prevention, and decreases the likelihood of costly legal claims against your organization.

Mandated Reporter
Your staff may not aspire to be experts in child protective law, but what they don't know can hurt you!

This informative workshop will provide mandated reporters with a clear understanding of what constitutes child abuse. It will explore the signs, symptoms and behavioral indicators and will build competency and confidence in handling suspected cases.

By subscribing to this training, your entire organization will benefit from:

• Understanding the requirements of the law
• Sharpen skills in recognizing potential abuse
• Positive handling of difficult situations
• Better judgment in evaluating potentially abusive situations
• Responding to disclosures, and so much more!

Each participant will receive a 30 page comprehensive guide packed with practical tips and real life examples your staff can put to immediate use.